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24 Hour Support
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Toll Free Telephone Support Levels:
We
have 4 different Levels of Toll Free Telephone Support depending
on the type of Web Hosting Plan you choose:
(We
will of course support any and all issues via email for all Plans)
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Support Level 1:
Emergency only T
ech Support. Includes:
Help with:
Fixing Server Side issues,
Email Troubleshooting
Does
not include:
Help with:
FrontPage Publishing, FTP Publishing,
Email Set-up, Web-design, FrontPage Design, Script
Troubleshooting, HTML Troubleshooting.
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Support Level 2:
Emergency only T
ech Support. Includes:
Help with:
Fixing Server Side issues,
Email Troubleshooting, FrontPage Publishing, FTP
Publishing.
Does
not include:
Help with:
Email Set-up, FrontPage Design,
Web-Design, Script Troubleshooting, HTML Troubleshooting.
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Support Level 3:
Emergency and Non-Emergency
T ech Support.
Includes:
Help with:
Fixing Server Side issues, Email
Troubleshooting, FrontPage Publishing, FTP publishing,
Email Set-up, FrontPage Design
Does
not include:
Help with:
Web-design, Script Troubleshooting,
HTML Troubleshooting.
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Support Level 4:
Emergency and Non-Emergency
T ech Support.
Includes:
Help with:
Fixing Server Side issues, Email
Troubleshooting, FrontPage Publishing, FTP publishing,
Email Set-up, FrontPage Design,
Web-design, Script
Troubleshooting, HTML Troubleshooting, and more...
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Epac Web Design,
Elkhart, Indiana, 46514, USA |
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Telephone (574) 536-9340 |
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